Manufacturers are in the midst of a revolution―a fundamental shift in the way they think about operating, competing and delivering value. The days of chasing kaizen improvements―small continuous and incremental changes to stable and established processes―are giving way to the world of perpetual beta. More...

I’ve spent much of my career getting up close and personal with the technology challenges of clients. Early on, with my computer science view of the world, I focused on ensuring the IT solutions we developed operated effectively, efficiently and as promised. As I moved into the business and managerial side of client conversations, I began to focus less on underlying technology and more on understanding the strategic vision of the client: Where they want to go and how they want to evolve from a business perspective. More...

Faced with the challenges of becoming digital organizations that truly meet customer and citizen demands, as my colleague Craig Wallace recently blogged, many executives are looking to combine new and emerging technologies to support their holistic transformation. More...

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