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Following the COVID-19 outbreak, a Canadian province needed new digital services to help control the spread of the virus, protect citizens and assist affected businesses.

DynaLIFE is a major Canadian medical laboratory offering diagnostic testing services to Albertans. When its new COVID-19 test option for travelers caused a surge in contact center demand, CGI helped alleviate the burden with a conversational chatbot, or virtual agent.

Stuart Parsons
Stuart Parsons

Moving toward an innovative openSERVICE approach in healthcare

March 2, 2021 Not only do the hospital’s clinical applications need to be configured to meet the required open standards, but equally important is that the same principles of sharing, joint development and openness need to be embraced by the technical support teams...

CGI Aromi for Dieticians helps dieticians manage their patients’ nutritional consultations in three easy steps.

Rehana Wolfe
Rehana Wolfe

Enabling effective, population-centric COVID-19 vaccination programs

December 16, 2020 How will jurisdictions confidently and efficiently predict demand, order vaccines, and inoculate populations to meet their goals? Fortunately, there are proven practices, tools and technologies that can help organizations improve their effectiveness in these endeavors.

Steve Sousa
Steve Sousa

How automation can improve pandemic response in health care

November 18, 2020 This blog discusses how health care organizations are using robotic process automation (RPA) to address needs created by the pandemic.

November 16, 2020 LONDON, Nov. 16, 2020 - The UK Ministry of Defence and CGI (NYSE: GIB) (TSX: GIB.A) have reached a strategic milestone in defining the migration of services to the MOD secure cloud as part of the CORTISONE programme. The MOD...