Retail, Consumer and Services

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In this paper, we offer insights and recommendations for retail organizations to create differentiated value faster through relevant innovation, agility and cost reduction.

Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

In 2020, we conducted in-person interviews with 159 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate a continued focus on improving the customer experience.

The whitepaper describes CGI’s two-part approach for accomplishing this: replatforming existing applications from bare-metal or virtual machines to containerized target environments and gradually eliminating huge monolithic applications by rebuilding their functionality as native cloud services.

In 2019, we conducted in-person interviews with 153 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving forces of change this year, spurred by a focus...

Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 132 in-person interviews with retail and consumer services executives to learn more about their top trends...

This paper provides you with insights into our vision, approach and consulting service offerings in big data analytics in the retail and consumer services industry.