robotic process automation to enhance business processes and customer experiences
robotic process automation to enhance business processes and customer experiences

How utilities can leverage robotic process automation to enhance business processes and customer experiences

Chris K. Turner Chris K. Turner

2020-08-03 The ability to see the precise minute my hot pizza will arrive, get real-time breaking news, and receive same-day groceries have set the bar for instant information expectancy. This has been amplified further during the stay-at-home requirements resulting from the...

Computer vision and AI for utilities
Computer vision and AI for utilities

How computer vision and AI can revolutionize supply chain and grid management for utilities

James Guo James Guo

2020-07-07 In a century of automotive progress that started with the Ford Model T, learning to drive a car has become an almost universal rite of passage, and good driving skills are a point of pride for many people. The driving...

Key strategies and technologies to help utilities respond to a “storm” never seen before
Key strategies and technologies to help utilities respond to a “storm” never seen before

Key strategies and technologies to help utilities respond to a “storm” never seen before

Bill Shelly Bill Shelly

2020-06-04 For more than three decades, I served at a leading electric utility, responding to numerous storms to keep the lights on for customers and to support critical infrastructure. We had many sleepless nights during restoration efforts for Atlantic Hurricanes Isabel...

CGI
CGI

Balancing speed and stability to reinvent utility operations for the energy transition

Simon Simon Boyer

2020-04-22 The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders. The good news is they are well-prepared...

electric vehicle
electric vehicle

Insight-driven decisions are required to operate digital energy grids - and keep my EV charged

Steve Ridley Steve Ridley

2020-03-12 Network operators need a way to extract, cleanse and load quality data into an integrated network model built on the IEC standards. By taking such an approach, they can move away from disparate datasets into a single holistic view of...

Strategize your next move to become a utilities leader, delivering value at scale and pace
Strategize your next move to become a utilities leader, delivering value at scale and pace

Strategize your next move to become a utilities leader, delivering value at scale and pace

utilities industry icon CGI’s Utilities Practice

2020-02-03 Utilities are taking a more pragmatic look at their digital strategies and reassessing their pace of transformation, revisiting the foundations required to enable true transformation of their business models. They seek greater progress with IT modernization and organizational models to...