A game changer for net zero: Climate-related financial disclosures
2021-02-24 This CGI blog post discusses new pressures on companies to identify and manage climate risks.
Sparking and sustaining innovation in utilities
2020-11-17 CGI’s U.S. operations commissioned a survey of more than 100 utility professionals on the state of innovation in the industry, including the role of people, processes, and technology in enabling that innovation. The findings of that survey provide insight into...
CGI Client Global Insights: 7 ways utilities can build a digital future that’s better than normal
2020-11-08 In this blog, Peter offer recommendations to help utilities build a digital future that’s better than the old normal.
Improving situational awareness and response for severe weather events with a common digital platform
2020-09-28 With the need to address more frequent large-scale severe weather events, many utilities are pursuing a common digital platform to manage such activities and processes around resources, logistics and financials, as well as work and situation awareness.
The future of energy services: time for a step change in using data to improve the customer experience
2020-09-14 While robotic process automation (RPA) can be used to automate many industry processes, how do utilities ensure they automate the right processes rather than just use “tech for tech’s sake”? Expert guidance can help utilities avoid the common mistake of...
A solution for balancing customer payment burdens with business cash flow
2020-08-07 This CGI blog post discusses how request-to-pay solutions balance customer payments burdens with business cash flow.
How utilities can leverage robotic process automation to enhance business processes and customer experiences
2020-08-03 The ability to see the precise minute my hot pizza will arrive, get real-time breaking news, and receive same-day groceries have set the bar for instant information expectancy. This has been amplified further during the stay-at-home requirements resulting from the...
How computer vision and AI can revolutionize supply chain and grid management for utilities
2020-07-07 In a century of automotive progress that started with the Ford Model T, learning to drive a car has become an almost universal rite of passage, and good driving skills are a point of pride for many people. The driving...
Key strategies and technologies to help utilities respond to a “storm” never seen before
2020-06-04 For more than three decades, I served at a leading electric utility, responding to numerous storms to keep the lights on for customers and to support critical infrastructure. We had many sleepless nights during restoration efforts for Atlantic Hurricanes Isabel...